Privacy Policy for Boms Clippers
Last Updated: July 26, 2024
1. Introduction
Welcome to Boms Clippers Commerce ("we," "our," "us"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase, including our practices concerning data handled by our third-party service providers like Supabase for backend services and Paystack for payment processing.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you make a purchase.
- Authentication Data: When you create an account, we use Supabase for authentication. Supabase handles your credentials (like hashed passwords) and provides us with your user ID and email.
- Financial Data: We do not directly store or process your credit card or full payment details. All payments are processed through our secure third-party payment processor, Paystack. When you make a purchase, you provide your payment information directly to Paystack. We receive a transaction confirmation, which may include your name, the amount paid, and the last four digits of your card, but never your full financial details. You are encouraged to review Paystack's privacy policy.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This data is used for analytics and to improve our service.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process and fulfill your orders, including shipping and handling.
- Email you regarding your account status, orders, and confirmations.
- Respond to your inquiries and provide customer support.
- Send you a newsletter or other promotional communications, from which you can opt out at any time.
- Request feedback and contact you about your use of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site and our product offerings.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
4. Disclosure of Your Information
We do not sell your personal information. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf. This includes:
- Supabase: For database hosting, user authentication, and backend infrastructure.
- Paystack: For payment processing.
- Shipping carriers for order fulfillment.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. Our platform is built on Supabase, which provides robust security features for data at rest and in transit. While we and our partners have taken reasonable steps to secure the personal information you provide, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights Regarding Your Information
You have certain rights regarding your personal information, including:
- The right to access, update, or correct the personal data we hold about you by logging into your account settings.
- The right to request the erasure of your personal data, subject to legal and contractual retention obligations.
- The right to object to or restrict the processing of your personal data under certain conditions.
To exercise these rights, please contact us using the contact information provided below.
7. Use of Cookies
We use cookies primarily for session management and to ensure the functionality of our shopping cart and authentication system. These are essential cookies required for the operation of the website. We do not use third-party tracking cookies for advertising purposes without your consent. You can configure your browser to reject cookies, but be aware that essential parts of the site may not function correctly.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this privacy policy. You are encouraged to periodically review this privacy policy to stay informed of our updates.
10. Contact Us
If you have questions or comments about this privacy policy, please contact us at:
Boms Clippers
Head Office: Emma Estate Junction, Opposite Winners Chapel, Azuabie Town, Odili Road
bomsclippers@gmail.com
+234 803 709 6810